Shipping Policy

Mount Hagen Coffee Shipping Policy

Last Updated: September 26, 2024

At Mount Hagen Coffee, we are dedicated to providing a seamless and reliable shipping experience for our customers. Please review our shipping policy for important details.

Shipping Destinations:

  • We currently only ship our products within the United States.

Shipping Costs:

  • Shipping costs are determined based on the specific products in your order and the chosen shipping speed.

  • However, if your order is $50 or above you qualify for FREE shipping throughout the US!

Order Processing and Tracking:

  • Customers will receive email notifications at various stages of the shipping process, providing updates on the status of their orders.

Delivery Issues:

  • Lost or Stolen Packages: In the event of a lost or stolen package, please have a look in the surrounding area and ask neighbors if they took in the package for you. If issues persist, contact us at coffee@mounthagencoffee.com for further assistance.

  • Address Updates: Please note that once an order is placed, you cannot update the shipping address. Ensure the accuracy of your shipping information before completing your purchase.

Contact Us:

Peak Times:

  • During peak seasons, additional carriers may be utilized to meet delivery demands, ensuring your orders reach you promptly.